Terms & Conditions

Refund / Return Policy

Domain name and Web hosting purchases are non-refundable as registrars do not provide returns or refunds for these items, so please choose carefully.

Web design services are payable in installments and final payment is due on completion and uploading of live site. Once website is uploaded and live there are no refunds.

Deposits are non-refundable after initial work has commenced. A deposit may be refunded within 7 days if no work has begun on the site.

Delivery Instructions

As all products are delivered virtually there is no need for physical deliver of any item. If there is a problem with delivery of product you will be contacted immediately to be notified of the issue and we will deliver the product or service as soon as possible. Website design and development take on average 4 – 8 weeks to deliver final live site, however, this also depends on the content delivered by the customer to allow the website build to proceed. In cases where content isn’t delivered on time by a client there may be a delay in delivering of the final live site. This will be discussed with the client directly if this becomes the case.


Terms of Service

The Web & Design Studio of Po Box 4154 Copacabana NSW 2251 (The Web Design Studio) will provide for your business (“The Client”) with a website system as described above.


Term of the Agreement

The term of the agreement is until the Project Completion Date.

Should The Client wish to terminate the agreement within the contract period, one month’s written notice of the intention to terminate must be given, along with payment to cover all costs of website development up to the point of termination.


No Liability for Consequential Damages

Other than for liability under the third party claims clause below, The Web Design Studio liability to the Client is limited to the greater of the total amount of fees payable, and the total amount of fees paid, under this agreement. The Client’s liability to The Web Design Studio is limited to the greater of the total amount of fees payable, and the total amount of fees paid, under this agreement.


Third Party Claims

The Client warrants that use of the Software as permitted by this agreement, the use of the services provided under this agreement and the use of any marketing material provided to the Client under this agreement, will not infringe any person’s rights (including intellectual property rights and moral rights), constitute a misuse of any person’s confidential information or result in The Web Design Studio breaching an agreements that it has with any third parties. The Client indemnifies The Web Design Studio and its officers, employees, agents and contractors against all loss, damage, injury, claim, demand, cost or expense (including legal fees and expenses) that any or all of them suffer or incur as a result of any breach of these warranties. The warranties and indemnity in this clause survive its expiry or termination for any reason.


Confidential Information

Each party acknowledges that the confidential information of the other party (which to avoid doubt includes any personal information of the other party) is valuable to the other party. Each party undertakes to keep the confidential information of the other party secret, to protect and preserve the confidential nature and secrecy of that confidential information and to only use and disclose that confidential information for the purpose of exercising its rights or meeting its obligations under this agreement. This clause survives the expiry, or termination for any reason, of this agreement.


GST Interpretation

Words or expressions used in this clause, which are defined in A New Tax System (Goods and Services Tax) Act 1999, have the same meaning in this clause.

Consideration is GST Exclusive

Any consideration to be paid or provided, for a supply to be made under, or in connection with this Agreement, unless specifically described in this agreement as GST as “GST Inclusive”, does not include an amount on account of GST.

Tax Invoices

The client need not make a payment for a taxable supply made under or in connection with this Agreement until The Web Design Studio has given the client a tax invoice for the supply to which the payment relates.

Payment by Reference to GST Inclusive Amounts

If an amount payable by one party to another is calculated as a percentage of, or by reference to, the GST inclusive market value of a supply, the amount payable will be calculated on the GST inclusive market value of the supply discounted for the amount of GST (if any) payable on the supply.

Project Completion Date

Project Completion Date refers to the date which The Web Design Studio have completed the project to launch specification and requests approval from The Client to launch the site.


Good Faith

The parties acknowledge and agree that as at the date of this agreement, it is their intention that their respective obligations under this Agreement are performed in good faith.

Legal Effect

Nothing in this Agreement is deemed to constitute, create or give effect to or otherwise recognise a partnership, trust or formal business entity of any kind. This Agreement will be governed by the laws of New South Wales.